Services provided electronically include services provided online or through an electronic network that, due to their nature, are basically automated and require minimum human implication.
These should not be viable without the use of information technology.
- Web site and of web page hosting.
- Remote maintenance of programs and computers.
- Access to or download of programs and their updates.
- The supply of images, text, information and making databases available.
- Access to or download of music, films, games, including games of chance or involving money, magazines and online newspapers, digitalised contents from books and other electronic publications.
- Automated remote teaching that depends on the Internet to work and that does not need, or barely needs, human implication.
- Packets of internet services related to information and in which the telecommunications component is secondary and subordinate (service packets that go further than simple access to the Internet and include other elements like contents pages with links to news, weather or tourist information, games, website hosting, access to online debates, etc.).
The fact that the service provider and the recipient communicate by e-mail does not imply, in and of itself, that the service is a service provided electronically; therefore electronic services do not cover, among others:
- Goods which are ordered or processed electronically.
- Professional services, such as lawyers and financial consultants, who advise their clients by e-mail.
- Teaching services in which the contents of the course are taught by a teacher online or through an electronic network.
- Telephone help services.